Others

Allow us the ability to proactive reach out to a certain lead/user via in-app msg or chat prompt easily -- without waiting for them to contact us first.

Allow us the ability to send in-app messages to USERS (instead of only to visitors). This is very useful in communicating via users not only via emails, but also via in-app messages. Not sure why you're only able to send in-app messages to visitors? Thanks.

It seems that ConvertFox is currently on a typical waterfall development cycle (spend 6+ months building a lot of features, release those features twice a year and a bit of bugfixing in between). Would you please, please, please, consider switching an agile development model instead (release small incremental updates, features and fixes on a very regular basis)? Waterfall is great for physical products (cars, phones, ...) but not so great for software. Especially if your competitors are on an agile cycle. Your customers may wonder if ConvertFox is even still alive, have no idea where the company is going and don't see added value when they need to renew there subscription. Even this Canny feedback board looks more like a wish list than a true communication tool between the company and the user (some features have been marked "In progress" for over 8 months).

Show stats like sent to how many people, how many opened, how many clicked, and how many replied. This allows us to tweak and improve our messages.

Hi Jitta, Could you add the capability to log in to more than one CF account to the mobile apps (ie not just multiple projects in the same account, but multiple separate CF accounts)? Thanks!!

Pixel or retarget people who chat

It seems like there is no way to view the subject line of inbound emails coming to the support email address. This feels like a huge gap as the subject line often contains important information.

My clients are only speaking French, so, I'm not able to use Meetings right now which is too bad. Any chance you would planning this in future updates ?

If you have multiple projects in the same ConvertFox account, they seem to appear in the order that they were created / added to your account. (When you click on "Projects" on the bottom left corner of the screen) It would be useful if you could sort these, either alphabetically or manually, especially when you have several projects that might be related. Alternatively, grouping of projects could also work.

Add 2FA (two factor auth) for security. Would be really nice to add QR code integration (for Authy)