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Live Chat

Let us know what features would help you talk to your customers better.
posts
Live Chat View
Ability to see all visitors currently on site with details for known and be able to proactively push a chat to them.
6
·

planned

Ability to Send Chat Email Transcript
Interested to see chat email transcript feature on some button click for a specific chat session. As some of our visitor/client ask to send the chat transcript over their email for their references in future.
3
·

planned

Widget chat like a Lead Form
so u ask to people write his email... and CF send a email (drip, event or you setup). The widget chat like a Lead Form
4
·

planned

Desktop & Browser Push Notifications
Allow browser notifications. I don't want to have convertfox open all day. I want to receive a quick notification if someone wants to chat in my browser. (See Upwork notifications in desktop)
4
·

planned

Liquid tags, emojis, gifs and images support in chat prompts
0
·

planned

Rich text editor on chat for replying to tickets
A basic rich editor, which at least includes bold, italics, underline, etc. And specially a link tool; this is something I use a lot in other help desk software.
1
·

planned

Read/ No Read Filter
Read/ No Read Filter on chat
1
·

planned

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